Ensuring a safe environment for all

Call and ask about tele-dentistry option (video consult with the dentist)

photo by Dr. Richard Lindzon
A challenging time for us all, but we have been busy ensuring the office is ready once we reopen.
  • Please be patient with the extra screening prior to your appointment.
  • We ask any patient showing signs such as fever, cough or headache to inform us so we can reschedule your appointment . Any staff member with such signs, also will be asked to remain home.
  • If you have tested positive for Covid-19, please inform the receptionist prior to your visit, or at the earliest opportunity
  • Please wait for receptionist to admit you to front office area
  • Hepa-filters have been added to the office  to clear any contagions out of the air quickly
  • Electrostatic cleaning with Pūrkil Bio™ is done throughout the day including front office/reception area
    • Hospital-Grade Disinfectant
    • Health Canada approved
    • Kills 99.99% of viruses, bacteria, spores, fungi and biofilm
    • Completely safe and non-toxic for humans, animals and plants
    • Reduces odours
    • Non Corrosive
    • No harsh chemical smell
Where do I go if I am experiencing symptoms of COVID-19?
Contact your doctor if you’re experiencing symptoms of the COVID-19 novel coronavirus.
Telehealth Ontario is also a key hub for advising the public on options for in-person assessment (if deemed necessary).
The Telehealth number is 1-866-797-0000.
Stay in self-isolation until you receive instructions otherwise from one of the above sources.

Click here for the Ministry self-assessment link.
Is it safe to visit my dentist?
Infection prevention and control in dentistry is vital for safe patient care.
The College has developed a Standard on Infection Prevention and Control that is in effect.
If you have a dental emergency, your dentist will ask you questions over the telephone and determine if you need to be seen.
If you need to be seen in the office, there are strict Infection Prevention and Control Standards that they must comply with.  
Your dentist or oral health care worker should wear personal protective equipment such as gloves, protective eyewear, masks and protective clothing. Protective equipment should be used consistently during the treatment of patients.
Your dentist or oral health care worker should ensure that their hands are washed with plain or antimicrobial soap and running water or, if hands are NOT visibly soiled (i.e. in the majority of instances), the use of a 70-90% alcohol-based hand rub is the preferred method of hand hygiene.
All critical and semi-critical instruments used in dentistry, including handpieces, are available in heat-tolerant and/or single-use (disposable) forms. All heat-tolerant critical and semi-critical instruments must be heat-sterilized between uses. All single-use items must be disposed following use.